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to Help.
Always.
Start with the AI Support Assistant for common questions. For billing, refunds, access issues, or anything account-specific, send our team a message below.
AI Support Assistant
Instant answersGet instant help with course access, certificates, learning tools, and basic checkout questions. For account-specific requests, use the contact form.
Email Support
Reviewed dailySend us a detailed message about an account, refund, billing, or technical issue. Your request will be reviewed by our support team.
Community Forum
Community accessConnect with fellow learners, share ideas, and continue the conversation in the AI Mastery community.
Send Us a Message
We read every message and respond within 24 hours on business days.
Quick Answers
Most questions are answered here. Check before sending a message.
How do I reset my password?
Click 'Sign In' then 'Forgot Password'. A reset link will be sent to your email within 2 minutes.
Can I switch between pricing plans?
Yes. You can upgrade or downgrade your plan at any time. Upgrades take effect immediately; downgrades apply at the next billing cycle.
Do you offer refunds?
We offer a 30-day money-back guarantee on all paid courses, no questions asked. Email support@aimastery101.com or select 'Refund Request' in the contact form below within 30 days of purchase. Refunds are processed within 2 business days.
How do I access my certificates?
Completed course certificates are available in your Dashboard under the 'Certificates' tab. They can be downloaded as PDF or shared directly to LinkedIn.
Is there a corporate/team pricing option?
Yes. We offer custom pricing for teams of 5 or more. Use the contact form below and select 'Corporate Inquiry' as your subject.
Our full Help Center has step-by-step guides for every feature on the platform.