We're Here
to Help.
Always.
Start with the AI Support Assistant for common questions. For billing, refunds, access issues, or anything account-specific, send our team a message below.
AI Support Assistant
Instant answersGet instant help with course access, certificates, learning tools, and basic checkout questions. For account-specific requests, use the contact form.
Email Support
Reviewed dailySend us a detailed message about an account, refund, billing, or technical issue. Your request will be reviewed by our support team.
Community Forum
Community accessConnect with fellow learners, share ideas, and continue the conversation in the AI Mastery community.
Send Us a Message
We read every message and respond within 24 hours on business days.
Quick Answers
Most questions are answered here. Check before sending a message.
How do I reset my password?
Click 'Sign In' then 'Forgot Password'. A reset link will be sent to your email within 2 minutes.
Can I switch between pricing plans?
Yes. You can upgrade or downgrade your plan at any time. Upgrades take effect immediately; downgrades apply at the next billing cycle.
Do you offer refunds?
Eligible course purchases include a 30-day money-back guarantee. To request a refund, email support@aimastery101.com or select 'Refund Request' in the contact form within 30 days of purchase and include the email used at checkout plus the course or bundle purchased. Eligible refunds are returned to the original payment method, less any original payment-processing fees that are non-refundable to us. See the Terms of Service for details.
How do I access my certificates?
Completed course certificates are available in your Dashboard under the 'Certificates' tab. They can be downloaded as PDF or shared directly to LinkedIn.
Do you support B2B or corporate training?
We can discuss group course purchases and your team’s learning needs. Select 'B2B & Corporate Inquiry' below and include the number of learners, your goals, and the courses you are considering. Availability and pricing are confirmed before purchase.
Our full Help Center has step-by-step guides for every feature on the platform.